All products sold on Erewhon Merch are final sale. Additionally, Erewhon does not accept returns or exchanges unless the product was damaged upon arrival.
Please allow 7-10 business days from your order date for shipping on domestic orders. Shipping times may be less. If over 10 business days has elapsed and you still haven't received a shipping confirmation, please reach out to us at email@example.com
Please allow 6-8 weeks for international orders. Due to COVID19, international shipping times have increased.
Unfortunately, we are unable to cancel an order once it has been successfully processed. All products sold on Erewhon Merch are final sale.
We are unable to disrupt the workflow process fulfilled by our warehouse teams. We strive to dispatch orders efficiently to meet the expectations of our valued clients.
Erewhon is more than happy to update the shipping address associated with your order. Upon reaching out to us, please share your updated shipping address by emailing firstname.lastname@example.org. Please be sure to include your order number in the email to Support. Below is the required format to update your shipping address:
First / Last Name Street Address Unit/Apt # (if applicable) City, State & Zip Code
Important Note: In order to maintain the process of fulfillment, it is not a guarantee that shipping addresses will be updated as your order may be in progress to ship. Once received, we will update the address and follow up with a confirmation.
Unfortunately, if your package has been declared as "Delivered" Erewhon is unable to support accommodations for this occurrence.
For damaged or missing packages, we recommend filing a claim through the carrier immediately. To ensure that a response from the carrier is guaranteed, customers must file no later than 30 days from the date of mailing. The date of mailing is determined by the date that tracking information has been populated. For more information on filing a claim with carriers, please email email@example.com.
No, unfortunately, not at this time.
Size charts are located at the bottom of the homepage.
We recommend machine washing cold and a gentle cycle with like colors.
All of our garments are pre-washed. Shrinking should be minimal, if noticeable at all.